Hounds of Hanningfield Gift Card

We currently deliver to the UK only. 

We offer free local delivery in CM1, CM2, CM3, CM4, CM9, CM11 and CM12. 

Delivery outside these areas will be by Courier.

In both cases, the delivery needs to be signed for by someone 18 years of age or older and photo ID will be required if you are lucky enough to look under 25!

Unfortunately, as our products are perishable, we are unable to offer returns or refunds unless there is a defect or fault or they are not as described.

The courier must be informed of breakages or shortages at the time of delivery. We may not accept any claims for breakages or shortages unless they are stated on the courier’s documentation. We must have confirmation of these breakages or shortages within 48 hours of delivery. Photographic evidence is required by our carrier if an item has been damaged during transit.

Please e-mail us on info@houndsofhanningfield.co.uk describing the problem. Once we have investigated, if approved, we will replace the faulty goods as soon as possible.